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Terms and conditions

ATOL policy

The air holidays advertised on this website are ATOL protected by the Civil Aviation Authority and Avista Travel acts as agents for licensed tour operators. Flight bookings are also ATOL protected except when tickets foe scheduled flights are issued within 24 hours of payment being accepted, or where your payments is made direct to the airline. ATOL protection extends primarily to customers who book and pay in the UK . All Holidays are subject to availability

General

We do not make any charges for deposits or final balances when paid by Debit Cards. Deposits and final balances paid by Credit Cards are subject to a 2% handling fee. Payments made by cheque require 7 working days for clearance

Insurance

It is a booking condition of all tour operators & suppliers that you have adequate travel insurance. Passengers must take out travel insurance and details of our special facilities are available. Neither we nor any of our Agents or Servants shall be liable or responsible for any loss, damage, and injury. Delay or inconvenience whatsoever to any traveller or his luggage or other personal property sustained or suffered in, or during, any passage, journey, trip or stay, or in respect of any accommodation or in the carrying out of any arrangements booked through us. In the case that you decline insurance you may be asked to sign an indemnity form, or provide details of alternative cover. No insurance will be issued until the full premium has been received.

Passports, visa and health certificates

Passengers must be in possession of a valid passport (with a minimum 6 months validity from the date of return) and necessary visa(s) and health certificates. In case of passengers being refused entry by any immigration or other Authority all repatriation costs are to be borne by the passenger.

Payment

We reserve the right to adjust prices and times given or quoted should circumstances make necessary. Prior notice will be given in most circumstances. We can only guarantee against fare increases when the full balances are paid in full at time of booking.

Alterations

Our receipt of a deposit and the lodging of a booking form does not constitute confirmation of the booking. Confirmation or otherwise is given separately in a form of an ATOL receipt for flight inclusive bookings.

Confirmation

Passengers should assume that all bookings made are sold on a totally non-refundable basis unless otherwise advised by us. All cancellations by a client must be in writing. If a client cancels a booking the deposit will be retained by us as fee to cover expenses, but clients are liable for all expenses and liabilities incurred by us if these exceed the deposit.

Claims

In the event of a claim, our maximum liability is restricted to the total amount paid to us by the claimant less any expenses incurred

Forfeiture of reservations

All final balances must be paid at least 12 Weeks before departure or the date given at time of booking in writing or orally. If they are not paid we reserve the right, which may be exercised without any notice to the passenger whatsoever, to cancel the reservation and retain any balances.

Reconfirmation

Where a passenger has to reconfirm a flight or return booking it is their responsibility for any inconvenience or loss caused by not doing this.

website accuracy

Return tickets are only valid for dates specified on the tickets unless a change is made by the company, or at the passengers request and make an additional charge at our discretion.

Validity of tickets

We therefore do not accept any responsibility whatsoever, for any inconvenience or financial loss caused by wrong information being supplied to the company. Information given in the Booking form is accepted by the Avista Travel as being correct unless subsequently amended in writing.

Information given in the booking form

Avista Travel do not warrant that the material and contents contained in this site will be uninterrupted or error free, and that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials.

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